Non-Emergency Patient Transport Service (NEPTS)

 

Non- emergency patient transport in Herefordshire and Worcestershire is provided by E-zec Medical; the service is only available to patients registered with a GP in either Herefordshire or Worcestershire and eligibility for use of the service is assessed purely on the basis of medical need.

 

Patient Enquiries

If you are a patient registered with a Herefordshire or Worcestershire GP wishing to use the service, our patient leaflet provides advice and information.

 

Healthcare Professional Enquiries

If you are a healthcare professional within Herefordshire or Worcestershire wishing to book a patient journey, our guide provides information and guidance.

If you are a healthcare professional needing to book Mental Health Secure Transport or Non-emergency transport to repatriate a patient registered with a Herefordshire or Worcestershire GP you will need to complete and return the form below to get prior approval before the transport is booked; failure to obtain pre authorisation, could result in non-payment of invoices.

  document Patient Transport Approval Form (15 KB)

  

Documents

  • File Type
    Name
    Date Modified
    Download
  • pdf
    Non Emergency Patient Transport (NEPTS) - Healthcare Professional Leaflet
    01 Apr 2020
  • pdf
    Non Emergency Patient Transport (NEPTS) - Patient Leaflet
    01 Apr 2020
  • document
    Patient Transport Authorisation Form
    01 Apr 2020