Non-Emergency Patient Transport Service (NEPTS)
Non- emergency patient transport in Herefordshire and Worcestershire is provided by E-zec Medical; the service is only available to patients registered with a GP in either Herefordshire or Worcestershire and eligibility for use of the service is assessed purely on the basis of medical need.
If you are a patient registered with a Herefordshire or Worcestershire GP wishing to use the service, our patient leaflet provides advice and information.
Healthcare Professional Enquiries
If you are a healthcare professional within Herefordshire or Worcestershire wishing to book a patient journey, our guide provides information and guidance.
If you are a healthcare professional needing to book Mental Health Secure Transport or Non-emergency transport to repatriate a patient registered with a Herefordshire or Worcestershire GP you will need to complete and return the form below to get prior approval before the transport is booked; failure to obtain pre authorisation, could result in non-payment of invoices.