Current Engagement


Identifying concerns about the Covid-19 vaccine 

Health and Social Care organisations across Herefordshire and Worcestershire would like to hear from members of the public who are concerned about taking the COVID-19 vaccine.  

We would like to understand what those concerns are and where you look for information about the vaccine.


There are two survey links below, one for if you live in Herefordshire, and one for if you live in Worcestershire. Please note, they both contain the same survey questions, but the answers will be collated by different organisations. The survey should take approximately 5 minutes to complete. Your answers will be kept anonymous.

We will use your answers to provide anonymous feedback to the vaccine programme. Your answers will increase understanding about vaccine concerns, to influence communications about the vaccine, and delivery of the programme.


Share your NHS patient experiences since March 2020

We think it is important that people can share their experiences of the NHS in their own words.

There have been lots of changes and challenges happening in the NHS due to the ongoing Covid-19 pandemic since March 2020. It is now more than ever, important for the CCG to get an understanding of what impact these changes have had on people and where improvements need to be made.

By sharing your experiences of the NHS since March 2020, you can help health care professionals and the CCG to understand what was good, what was bad and what would have made your experience better.

How to share your story

There are various ways you can share your story. Please see below:

  • Online form - You can tell us your NHS experience by following this link to a short survey 
  • By telephone or video call - Contact the engagement team at This email address is being protected from spambots. You need JavaScript enabled to view it. to arrange to speak to someone on the telephone or by video call.

If you wish to make a compliment, complaint or concern please see our compliments and complaints section.